PRIVATE POLICY

 

FREEDOM MANDATE IS COMMITTED TO PROTECTING THE RIGHTS AND FREEDOMS OF DATA SUBJECTS AND SAFELY AND SECURELY PROCESSING YOUR DATA IN ACCORDANCE WITH ALL OF OUR LEGAL OBLIGATIONS.


01 WHO WE ARE AND WHERE WE PROCESS DATA

Freedom Mandate is a UK based organization, with legal entities, business processes, management structures, and technical systems that operate within the UK. This Privacy Policy applies to all websites and domains owned or operated by Freedom Mandate and entities owned, controlled by or affiliated with Freedom Mandate . Please note that any privacy statement posted on a Freedom Mandate website specific to an Freedom Mandate program or service will apply in addition to this Privacy Policy and in the event of any conflict shall prevail.

The primary Freedom Mandate website is hosted in the UK. By completing and submitting your data and communication preferences to Freedom Mandate on a website or otherwise you are consenting to your data being held and/or processed in the UK by Freedom Mandate Limited, a company limited by guarantee, incorporated in Northern Ireland (company no. 674498 and charity no. 108070 (Northern Ireland))


Links to third party websites.

The Freedom Mandate website may provide links to third party websites for your convenience and information. If you access those links, you will leave the Freedom Mandate website. Freedom Mandate does not control those sites or their privacy practices, which may differ from this Privacy Policy. Freedom Mandate does not endorse or make any representations about third party websites. Personal data you choose to provide to or that is collected by these third parties is not covered by this Privacy Policy. Please review the privacy policy of any organization before submitting your personal information to it.

 

02 COLLECTION OF PERSONAL INFORMATION

To complete and record transactions, inform and serve you in connection with Freedom Mandate activities and initiatives and better understand your needs and interests, Freedom Mandate collects and uses appropriate personal information, having first obtained any required consents. [[Freedom Mandate also files reports makes , along with required filings with data protection authorities, when applicable.]] For example, when you order products or services, request information, subscribe to marketing or support materials, register yourself as an Freedom Mandate supporter or apply for a job at Freedom Mandate, we will ask you to provide personal information to complete these transactions and properly record and manage that relationship with you.

The types of personal information you provide to us on these pages may include contact information such as your name, address, telephone number, email address, financial information such as your credit card number and other unique information such as user IDs, billing and transaction information, product and service preferences and contact preferences.


Automatic Data Collection Tools

In addition to the information you provide, Freedom Mandate may also collect information during your visit to our website through our Automatic Data Collection Tools, which include Web beacons, cookies, embedded Web links, and other commonly used information gathering tools. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times and the address of the website from which you arrived at an Freedom Mandate website. With regard to Freedom Mandate’s use of cookies, we use session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. Although session cookies are established, they are not capturing any behavioral or personal information, only information that is helpful to the user experience, such as whether the user's browser has JavaScript capability. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies are being used to switch one time messages on and off and to record form completion.

You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. The use of cookies by third parties is not covered by our privacy policy. We do not have access or control over these cookies. Some third parties use session ID cookies to make it easier for you to navigate our site, for example, in order for you to use the shopping cart. Cookies, as well as the other tools listed above, may also collect information about your Internet Protocol (IP) address, clickstream behavior (i.e. the pages you view, the links you click, and other actions you take in connection with the Freedom Mandate website) and product information. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers use IP addresses to communicate on the Internet, allowing users to browse and shop. Freedom Mandate may also use some of these Automatic Data Collection Tools in connection with certain emails sent from Freedom Mandate and therefore may collect information using these tools when you open the email or click on a link contained in the email.

The Freedom Mandate website operates social media features, such as the Facebook button and widgets like “Share this button” or interactive mini-programs. These features may collect your IP address or which pages you visit on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

As part of its routine operations Freedom Mandate also collects information from commercially available sources that it deems credible. Such information may include your name, address, email address, and demographic data. The information Freedom Mandate collects from its commercial sources may be used along with the information Freedom Mandate collects when you visit an Freedom Mandate website. For example, Freedom Mandate may compare the geographic information acquired from commercial sources with the IP address collected by Automatic Data Collection Tools to derive your general geographic area.

On occasion, Freedom Mandate may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personal information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as your post code or zip code).

 

03 HOW YOUR INFORMATION IS USED

The information Freedom Mandate collects to understand your needs and interests helps us deliver a consistent and personalised experience.


For example, Freedom Mandate may use your information to

  • assist you in completing a transaction or order

  • notify you of changes to our services

  • process a grant or job application

  • send you communications which you have consented to, including newsletters and information about campaigns, fundraising and support activities, new services or initiatives and promotions of our goods and services

  • provide service and support

  • administer your account

  • to carry out our obligations arising from any contracts entered into with you

  • to comply with applicable data protection laws, including filing personal data breach reports with appropriate supervisory authorities or for other purposes disclosed to you at the time we collect your information, or pursuant to your consent, if applicable. For instance, a testimonial posted on an Freedom Mandate website is only posted with the express permission of the individual or organization who provided it.


The personal information collected when you make a contribution or purchase items by credit card is kept for the purposes of tracking your order and to provide a receipt of the transaction. Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by our financial services providers or Freedom Mandate and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.

 

Consent and privacy preferences

Freedom Mandate will give you the opportunity to choose your privacy preferences regarding the communications we send. You can update your choices or stop us sending you these communications at any time by contacting us at hello@freedommandate.co.uk

You may also opt out of receiving communications by selecting the email "opt out" or "unsubscribe" link, or follow the opt-out instructions included in each subscription communication. Return to the web page(s) where you originally registered your preferences and follow the opt-out instructions. Please be aware that when you opt out of receiving certain subscription communications, it may affect the services you have chosen to receive from us.

 

04 KEEPING YOUR PERSONAL INFORMATION SECURE

Freedom Mandate takes seriously the trust you place in us. We follow generally accepted industry standards to protect the personal information you submit to an Freedom Mandate website. To prevent unauthorised access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information Freedom Mandate utilises appropriate physical, technical, and administrative procedures to safeguard the information we collect.

We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive information such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see the symbol of either an unbroken key or a closed lock (depending on your browser) at the top or bottom of your browser window.

As part of real-time payment processing, Freedom Mandate subscribes to a fraud management service. This service gives you and Freedom Mandate an extra level of security to guard against credit card fraud and to protect your financial data.

For the protection of victims of human trafficking in the care of Freedom Mandate, all names and details pertaining to specific cases have been changed.

 

05 LEGAL BASIS FOR PROCESSING PERSONAL DATA

Freedom Mandate shall ensure that personal data is limited to what is adequate, relevant and necessary in relation to the purposes for which it is processed.

All data must be processed by Freedom Mandate on one of the following lawful bases - consent, contract, legal obligation, vital interests, public task or legitimate interests. Where your consent is relied upon as a lawful basis for processing data, evidence of opt-in consent shall be kept with your personal data.

 

06 WHO ELSE HAS ACCESS TO YOUR INFORMATION

Freedom Mandate retains service providers and suppliers to deliver complete products, services, and customer solutions and to assist with marketing and communication initiatives. These providers and suppliers include, for example, credit card processors, providers of customer support and live-help, email service providers, automated data processors and shipping agents.

Suppliers and service providers are required by contract to keep confidential the information received on behalf of Freedom Mandate and may not use it for any purpose other than to carry out the services they are performing for Freedom Mandate.

From time to time, Freedom Mandate participates in marketing initiatives with other companies. As part of these initiatives, certain services and marketing communications are delivered at the same time as those from other companies. Some of these services and communications offer you the option to share personal information with both Freedom Mandate and the other companies participating in these initiatives. For example, you may receive marketing communications from Freedom Mandate and other companies or have the opportunity to register online for software products from multiple companies.

If you choose to provide personal information only to Freedom Mandate, we will not share this information with the other companies participating in that marketing initiative. If you choose to provide personal information to the other companies, that personal information will be handled according to the privacy policy of those companies.

Except as described in this Privacy Policy, Freedom Mandate will not share the personal information you provide with third parties without your express permission, unless to respond to duly authorized information requests of police and governmental authorities, comply with any law, regulation, subpoena, or court order, help prevent fraud or to enforce or protect the rights and properties of Freedom Mandate or entities owned, controlled by or affiliated with Freedom Mandate, protect the personal safety of Freedom Mandate employees, staff, contractors or other third parties on property occupied by Freedom Mandate or when we believe in good faith that disclosure is necessary to protect your safety or the safety of others.

 

07 CHILDREN’S PRIVACY

Freedom Mandate does not knowingly collect personally identifiable information from children under the age of thirteen (13) without requiring parental consent and Freedom Mandate does not target its websites to such children.

Any person who provides information to us represents that they are thirteen (13) years of age or older. We encourage parents and guardians to take an active role in their children's online activities and interests. If you have any questions or concerns in this matter, please contact us at hello@freedommandate.co.uk If you believe we have inadvertently collected personally identifiable information from a child under age thirteen (13), please encourage the parent of the child to contact us, and we will provide the parent with an opportunity to review the data inadvertently collected, and further provide the parent an opportunity to have such data deleted and agree to prevent its further use or collection.

 

08 DATA RETENTION

Freedom Mandate only keeps data as long as is reasonable and necessary for the relevant activity or service. For instance, this may be determined by applicable statutory obligations such as the collection of Gift Aid or tax reporting, or to perform our obligations or exercise rights under any relevant contract Freedom Mandate has with you.

To ensure that personal data is kept for no longer than necessary, Freedom Mandate reviews our retention periods for personal information on a regular basis. In light of this we have put in place a data retention policy and will regularly review that policy. This policy shall consider what data should/must be retained, for how long, and why.

 

09 YOUR DATA ACCESS & RIGHTS

Freedom Mandate strives to keep your personal information accurately recorded. We have implemented technology, management processes, and policies to help maintain data accuracy. Freedom Mandate provides you with reasonable access to the personal information you have provided and the ability to review and correct it online. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data.

If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. If there are any discrepancies in the information we provide, please let us know as soon as possible and we will correct them.

It is important for you to be aware of the various rights you have in respect of the personal information we hold about you. These rights include:

  • The right to request access to the personal information held about you.

  • The right to restrict the processing of personal data.

  • The right to object to the processing of your personal data.

  • The right to withdraw your consent at any time.

  • The right to rectify or erase the data held about you.

If you wish to exercise any of these rights or make a complaint on how we have handled your personal data, you can do so by contacting us on 07548329858 or hello@freedommandate.org

 

 

Last Updated: 14 Dec 2023